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Consulting Services Offered
Design and implementation of Voice Systems utilizing PBX's (Private Branch
eXchange), VM (Voice Mail), ACD (Automatic Call Distributor), IVR (Interactive Voice
Response), CDR (Call Detail Recording / Call Accounting), Interconnection of these systems
locally and networked through public and leased lines, sharing of common services with
Data and Video (Voice over IP), Facilities preparation, Communications Audits.
Communications Audits:
 | to determine feasibility of existing telephone equipment |
| to determine telephone line and trunk usage |
| evaluation of local and long distance carrier services. |
Written report on findings with recommendations for changes
Systems Design:
| Design of Voice Systems using PBX's or KSU's |
| Design of Voice Mail, ACD and IVR systems |
| Design of CDR / Call Accounting systems |
| Connectivity options - Trunking / T-Carrier cicuits,
DS-0 / DS-1 / DS-3 / BRI/PRI T-1 / T-3 / ISDN / 800# |
| Voice over IP / Data sharing equipment and services |
| Networking Voice Systems |
| Facilities design - Structured Cabling Systems - Inside
Plant / Outside Plant, Copper / Fiber / Hybrid
/ Electrical / UPS / PDU / HVAC / Racking / Security /
Card Access / Paging / Raised Floors
/ Ceilings |
| 48 Volt DC Power / Battery Plant |
Design documents suitable for bid and installation including CAD drawings
Systems Integration:
| Preparation of Request for Information / Quotation / Proposal |
| Assist in the review of proposals and selection of Vendors |
| Project Management for the implementation of chosen systems |
| Systems testing and certification |
Documentation:
| Complete as-built package including operations and
service documentation, AutoCAD and Visio drawings, connectivity diagrams and
spreadsheets. |
For more information please send E-Mail to:
sales@cnpinc.com
or call 925.777.0130
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